Cancellation Policy
Once you have made a reservation, the following cancellation fee will be charged.
Two days before … 30%
The day before … 50%
Please note that cancellation on the day or no show are 100% charged in full including the change of the number of the people.
【Important Notes】
＊Each plan can reserve at a minimum of 2 people and at a maximum of 8 people. Other groups may join together. Reservation is required at least 3 days before the desired experience date.
＊Booking an entire room is possible for SANDO (Tea Ceremony & Flower Arrangement & Calligraphy) with the additional fee. (1:00pm- or 3:00 pm-)
＊For Tea Ceremony, we have tables and chairs for those are difficult to sit on tatami-mat.
＊The programs are held in Japanese language with English translation.
＊Fee will be charged for all guests who enter the facility including attendants and interpreters.
＊We prepare all things you need, so please just bring yourself.
＊No dress codes. However, we ask you to refrain from bare feet in the tea room. Please wear socks.
＊You can take pictures during the session, however, please do not disturb other customers.